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Title: UP! Your Service New Insights
Author: Ron Kaufman
Narrator: Adam Danoff
Format: Unabridged
Length: 5 hrs and 45 mins
Language: English
Release date: 11-04-15
Publisher: Ronald Andrew Kaufman
Genres: Bios & Memoirs, Business Leaders
Summary:
These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards). Plus, discover many more easy-to-use insights on the spirit, language, and culture of superior service.
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