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Title: Jim McCann on Conversational Leadership
Author: Jim McCann
Narrator: Dave Summers
Format: Original Recording
Length: 16 mins
Language: English
Release date: 10-23-15
Publisher: American Management Association
Genres: Business, Management
Summary:
Jim McCann of 1-800-Flowers and author of Talk Is Not Cheap wants you to talk to your employees. Not just because it's the nice thing to do (though it is). But once you've established a rapport with people, it's much easier to be an effective leader. They'll trust you, and you'll have more insight into what motivates them individually. Talk is not cheap; it's worth quite a lot.
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