In this audio, we discuss the importance of measurement in organizations and highlight various opportunities for measurement. Measurement is not arbitrary but rather formal, specific, arithmetic, and predictable. It begins with the accounting department and requires collaboration between accounting and supervising personnel. Some measurement opportunities mentioned include individual best, new accounts, total tickets written, total volume, budget achievement, percentage of goal, sales of specific products, sales contracts, best volume period, team best, ten best profit months, ten best sales months, highest sales and profit for each calendar month, highest profit margins for each calendar month, and best day volume. These examples are just the starting point, and it is encouraged to be creative and consider all opportunities for measurement.
The audio also emphasizes the importance of celebrating achievements. It is not enough to simply record measurements; they should be rewarded and acknowledged. Celebration breathes life into achievements and helps motivate individuals and teams. While buying plaques for every significant achievement may not be feasible, it is essential to communicate and share achievements with the organization in an exciting and pleasurable manner.
