In this episode, I discuss Law I of the Four Laws of Quality Care. Law I states: Rapport is the most important thing, period.
This episode is broken down into three main questions:
How important is rapport — really?
Do we have to choose between challenging our patients and maintaining good rapport?
How can we improve our ability to establish and maintain high-quality rapport with our patients — even the difficult or complex ones?
I also talk about 5 simple practices you can do to make a REAL impact on your rapport with your patients.
If you want this episode in blog-form, I’ve got you covered. You can find it on my website: www.AndrewHammondPT.com/post/quality-care-law-i
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If you’re interested in bringing your practice to the level that you know it can reach, you can learn more about my Physical Therapy Mentorship program at www.AndrewHammondPT.com/services