This week’s guest is Matt White. Ron and Matt discussed problem solving, Matt’s backgrounds in both manufacturing and healthcare, the importance of using the “language” of a company, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
- The quotes Matt likes (3:22)
- His background (4:40)
- Why lean works in many different industries (8:41)
- Matt’s thoughts on identifying problems in organizations (9:45)
- Using PDCA and A3 Reporting (14:06)
- How scientific thinking plays a role (15:09)
- Using the language of the company (16:43)
- Getting the right people involved (20:15)
- The leader’s role in problem solving (27:19)
- Advice for getting leadership commitment (29:30)
Podcast Resources
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