Get an insider's look at how bswift's Head of Operational Excellence, Adam Hostetter, is driving major improvements. Learn how his team is enhancing service delivery, upgrading technology, and aligning workstreams to accelerate growth. Adam shares insights on creating organizational alignment through visibility and communication. Hear how he employs urgency, quick wins, and constant iteration to lead successful change management. He also talks through balancing data-driven decisions with leadership instincts, maintaining work-life balance, and not losing sight of core entrepreneurial truths. Tune in for an illuminating discussion on how Adam's operational leadership expertise is propelling bswift's world-class benefits administration.
