On this episode, Mike is joined by Max Altschuler. Max is the VP of Marketing at Outreach, Founder of Sales Hacker and fellow Sun Devil! #ForksUp. They discuss empathy and things to consider when working with customers during a crisis.
Questions Answered:
- What inspired Max’s LinkedIn Post about Sales?
- How can you build trust and rapport digitally?
- How do you help your team during times like these?
Key Takeaways:
- If you don’t understand basic EQ, you are going to miss the mark.
- Work on building a long-term relationship.
- Now is a critical time to build trust.
- In crisis, leadership has to stand up and be thoughtful about how they are leading their teams.
- Lead with empathy in your messaging, don’t be as aggressive.
- Be purposeful in who you are contacting right now.
Show Links:
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