Celebrate the high caliber of QUALITY projects shared at our Annual meeting recorded at the Charlotte Convention Center with Dr. Jim Hunter, Pam Beckwith and special guest, Craig Clapper! Craig, a founding partner and chief knowledge officer of Healthcare Performance Improvement (HPI), and now with Press-Ganey, shares a few jokes and the importance of the Pyramid! Dr. Hunter and Pam are the System leaders for Quality with Atrium.