Brian and Chad discuss the "typical twelve" responses to distress. These are responses coaches should avoid.
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Advising: I think you should leave the room the second he raises his voice.
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One-upping: You think that’s bad? Let me tell you about the rages my husband gets into.
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Educating: I can recommend a really good book that describes what happens in the brain when you’ve been traumatized as a child.
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Analyzing: It sounds like you have internalized your father’s rages so that your husband’s raised voice triggers that old fear.
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Storytelling: Did I ever tell you what I did on my honeymoon when my husband yelled at me?
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Minimizing: Well, at least he doesn’t hit you the way your father did.
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Sympathizing: I feel frightened when I hear how angry he gets.
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Interrogating: How often does he go into one of these rages?
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Reassuring: I’m confident that you’ll find a way to resolve this together; the two of you have been through a lot.
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Avoiding: Let’s talk about something else, OK? This topic is quite upsetting.
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Diagnosing: It sounds like you have some typical codependent personality traits. OR It sounds like he has dysfunctional anger syndrome.
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Judging: It sounds like you’ve made a poor choice in a spouse.