Description

Customer service can make or break a business, so make it good. Contrary to popular belief, customer service doesn’t start after the sale and doesn’t end when the job is done. Today, Logan is talking about 9 actionable tips that can help you sell more through great customer service. Follow these to keep customers happy now and in the future!

In this episode, we talk about…

• Building rapport with a potential customer in an appropriate manner
• Talking about customer benefits to add effect
• Staying flexible when chasing a lead
• Following up the inevitable mistakes that are going to happen
• Rules for using the bathroom at the job site
• Listening to music in a way that doesn’t disturb anyone else
• Asking for the final payment in a normal way
• Having an established follow-up process
• Properly gifting your clients so that they remember you

Links to resources:

Full Sail Marketing Giveaway

Full Sail Marketing Facebook

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