ARE YOU DEALING WITH ANY FEARFUL PEOPLE RIGHT NOW?
This episode of Conversations About Conversations is for anyone who's dealing with fearful people right now, which thanks to COVID-19, is almost ALL of us!
A few years ago, I wrote a book on conversations to help other relationship managers improve the way they serve their clients while also getting better bottom line business results. The major problem I saw was that very few relationship managers had a system, process, method or formula for handling their conversations.
I believe having a specific disciplined approach is useful all the time, BUT it's especially important when people are FULL of FEAR. To help lead people through a crisis, you need to have a good game plan.
The bottom line is if you don't have a specific method or approach to conversations where the background is FEAR, I invite you to take a few minutes to try mine on for size. I believe you will benefit by joining me in a conversation about conversations.
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Conversations About Conversations – Episode 123
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CONTACT ivan@conversations.biz
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