THE GREATEST WAY OF SAYING SOMETHING
We've all had the experience of trying to make an important point in a conversation when another person feels compelled to INTERRUPT and talk right over us.
I admit I'm guilty of this. Even though I'm committed to LISTENING to my clients and hearing what they have to say, I'm still far from perfect.
Listening IS one of the MOST IMPORTANT skills you can develop to be exceptional in your conversations.
Good listening helps RETAIN clients, GROW relationships and WIN additional business.
Poor listening results in dissatisfied clients, mediocre relationships and lost business opportunity.
In this episode of Conversations About Conversations, I discuss the importance of exercising SELF-CONTROL so that you can intentionally create the right BALANCE between listening and talking.
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READ Conversations: How to Manage Your Business Relationships One Conversation at a Time. Available now on Amazon http://a.co/d/7Ruhapu
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CONTACT: ivan@conversations.biz
Conversations About Conversations – Episode 94
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