Listen

Description

Double revenue with a smaller team and a healthier culture.

The Disruptors

With Liz Farr

After 26 years in accounting, multiple gigs emceeing accounting conferences, and coaching a college softball team, Dawn Brolin knows a thing or two about leadership. “Empathy is, to me, the number one characteristic that a leader should follow,” she told Liz Farr in her second appearance on The Disruptors.  

• 
  CPA TRENDLINES CELEBRATES:The 100th Episode of The Disruptors
  


• 
  MORE STREAMING: Gertrudes: How EOS & “Unreasonable Hospitality” Reshaped GrowthLab | Vilms: The Power of People in a Tech-Driven World | Dickerson: From Diagnosis to Disruption | Kapilovich: Treat People Like People | Martha Yasso: From Wall Street to Main Street | Jackie Meyer: Tax Plans in 90 Seconds? Believe It | Erica Goode: Build a $200K Firm in 15hrs/Week |

In her new book, "The Elevation of Empathy: Leading for the W.I.N.," Brolin delves into empathy as a key superpower for accountants. 

However, many accounting firms have prized other qualities, resulting in what Brolin calls “appointed leaders” versus true leaders. “You could be appointed a leader because of a skill or the amount of revenue you bring in. That doesn’t mean you are one,” she explains. The distinction is crucial – being placed in a leadership position doesn't automatically confer the emotional intelligence and people skills necessary to guide others effectively.