Joe Powell is the Chief Digital Officer at Gallagher Bassett, where he oversees Data, Analytics, and Product Innovation functions. He previously served as a management
consultant at Bain & Company, and holds a Bachelor of Science and a Master of Science in Management Information Systems from the Kelley School of Business at Indiana University. This episode of In the Know was recorded live at RIMS RISKWORLD 2026 and features a conversation between Chris Hampshire and Joe about the state of AI, trends in data and analytics, and all that a future with AI has to offer.
Key Takeaways
Joe's career in data and technology.
Data, analytics, and AI in today's world.
Third-party offerings for claims handlers.
Strategies for measuring ROI gains.
Responsible implementation of AI.
Joe's transition from consulting to insurance.
Surprising insights from the depths of the industry.
Joe's advice for anyone interested in insurance.
Keys to running a successful AI project.
A five-year look to the future of the industry.
The characteristics that Joe looks for in his team.
Joe's advice to his early-career self.
In the Know podcast theme music written and performed by James Jones, CPCU, and Kole Shuda of the band If-Then.
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Quotes
"For a data geek, insurance is a great place to be."
"Anyone who is thinking about a career in insurance will find the folks you trust and find the place that will help you succeed."
"You can start doing a lot of things that you want with AI before you make a major investment."
