This week, we're kicking off the discussion of our tenth and final element of building a culture of convenience: the Feedback Loop. The Feedback Loop takes everything you’ve learned from your clients and employees and uses it to make a better - and more convenient – business; however, obtaining that feedback can be difficult, and being receptive to it can be even harder. In this episode, Jeff Kahler breaks it down so you can use this business asset to its fullest potential.
