In this week’s episode of “Discovering DSOs with Ashley McCauley”, Ashley is joined by a DSO HR Director, Maribeth Beatty, who shares her valuable insights into the Human Resources aspects of a DSO.
Episode Highlights:
Quotes:
“Primarily, we are here to provide our offices tools, training and resources to help their practice and their leaders still run the practice on their own.”
“A big part of your role is creating a culture.”
“Providing a ‘wow’ experience for our team members who in turn then, you know, provide that ‘wow’ experience for our patients.”
“The bottom line is really, you know, hiring people that do align with those core values.”
“We’re not here to dictate policies and procedures but rather provide them tools and best practices to lead them to success.”
“They’re always going to have a network of support to lean on.”
“We want experiences that rise above the everyday…moments that make us feel engaged, joyful, and amazed.”
Links:
The Dental Podcast Network Channel One homepage:
http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/
The Dental Podcast Network Channel Two homepage:
https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429
The Association of Dental Support Organizations homepage: https://www.theadso.org/
