In This Episode:
Hold onto your headsets, fam — this episode is pure gold with a side of sass. We finally wrangled the one and only Brittany Rogars onto the mic, and trust us, it’s worth the wait. From accidentally falling into dentistry (like so many of us do) to building a thriving business out of Open Dental training and revenue cycle management, Brittany’s story is gritty, funny, painfully relatable, and full of that “oh wow, same” energy.
We talk:
How she went from underqualified newbie to billing boss babe
Why talking to angry patients on the phone is actually her happy place (??)
What happened when she didn’t get a five-year anniversary shoutout (spoiler: it involved flowers after the fact and a major career shift)
How sourdough bread and burnout led to a whole new chapter
The real talk on love languages, leadership flops, and learning to say "no thanks" to a thankless job
The importance of trust, ego-checks, and office culture when training dental teams
And why a mocktail bar is absolutely part of her next big thing
✨ Plus: The real secret behind starting a business without compromising your values (and without giving discounts to your doctor’s cousin’s ex-wife).
Listen up if you’re a dental team member, office leader, or just a human trying to figure out how to do great work and not lose yourself in the process.
🔗 Resources + Links Mentioned:
📘 Dental Revenue Cycle Blueprint – Brittany’s book (find it on Amazon or her site)
📍 October 4th Workshop in Brookfield, WI – for Open Dental users
👀 Follow Brittany everywhere @Brittany.Rogars + @SKFPracticeSolutions
✨ Quote of the Episode:
"I was mapping out in-network status across eight locations while everyone else was making sourdough. That’s when I knew I needed a new plan."
