In this episode, Sydney connects with office manager Christina Widmier to talk about quarterbacking a successful dental team—coordinating front and back office communication, empowering employees, and leading a busy practice without losing your sanity.
Christina shares her journey from dental assistant to office manager and how her clinical background gives her an edge in problem-solving, workflow management, and team leadership. Sydney and Christina get real about the struggles of leadership, including:
-Breaking down the “front vs. back” office divide—why working together is like running plays on a football field.
-Giving your team the confidence to make decisions—instead of running to you for every answer.
-Handling different personalities and team dynamics—why Christina kept a notebook of her employees’ communication styles.
-Leading without micromanaging—how to step back while still keeping everything running smoothly.
-Setting boundaries & work-life balance—how Christina learned to turn off her phone, set limits, and still be an effective leader.
This episode is packed with honest, funny, and practical leadership insights, making it a must-listen for office managers and dental leaders who want to run a tight ship without burning out.
