Have you ever wondered how hostage negotiator think and negotiate?
I admit, when I was negotiating large corporate deals, I wasn't really thinking about hostage situations.
I was keen to learn the Harvard Negotiation Project and was very impressed by "Beyond Reason" which I used in my preparations.
But then I learned about Chris Voss. He was an FBI hostage negotiator for many years - and one of the best. And he summarised his knowledge and experts into his amazing book "Never Split The Difference".
I knew when I read this book that it would be amazing to have him on the Podcast.
And here we are!
But I also have to apologise. The Internet connection wasn't ideal - and the audio has some challenges. But please listen to it! The content is amazing.
Chris Voss is author national business best-seller Never Split The Difference, negotiation consultant, and award-winning business school professor. After 24 years as an FBI hostage negotiator, Chris founded The Black Swan Group, a firm that solves business communication problems with hostage negotiation strategies.
Click HERE to get the book on Amazon.
Website: http://blackswanltd.com/
Twitter: http://www.twitter.com/BlackSwanGrp
