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ID: 218710
Title: Design of Everyday Things
Author: Donald A. Norman
Narrator: Peter Berkrot
Format: Unabridged
Length: 08:01:00
Language: English
Release date: 08-30-11
Publisher: Tantor Media
Genres: Science & Technology, Technology & Engineering
Summary:
First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them.
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