Mandatory presentations are infamously dull. But in the right hands, it can be a customer experience opportunity. If you can make the required become remarkable, you will be positively seared in their memory forever!
Join us as we discuss:
- Have fun with the legalese and become remarkable.
- Say my name! (And I'll remember you forever)
- Emojis and subject lines... match made in heaven? (Sometimes!)
Bite-Sized Delight from the Episode:
- When you make the required become remarkable, you actually achieve what it was that you were trying to do in the first place while being more memorable.
- To make the biggest impact on customer experience, start with the small stuff. And don't forget their name!
- Cutting through spam can be as easy as a well-placed emoji.
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Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
