Why technology is never as easy as it should be, how a commuter train line uses a simple piece of paper to change your workday, and one man’s journey across all 50 states.
Bite-Sized Delights From the Episode:
- What you can learn from one commuter train line about anticipating your customer’s needs.
- Why listening to customers is more vital than ever as technology gets more and more complicated.
- Chris Strub’s journey volunteering in 50 states over 100 days.
- What you can learn about customer experience from Star Wars.
Are You Looking for Things We Referenced?
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
