We follow Joey around for a great day of customer experience, including a visit to Bed Bath & Beyond that gave him new hope for the retail experience, a doctor's visit that was actually fun, and a wonderful dinner with great presentation.
Bite-Sized Delight From the Episode:
- How Bed Bath and Beyond provided a great retail experience.
- A visit to the doctor’s office that was actually fun.
- Creating a storytelling-worthy experience, one piece of sashimi at a time.
- The relationship between the retail experience and the online experience.
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Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!