Learn about the ever-changing role of the chief experience officer, a charity that has revolutionized the donor experience, and a bank that decided to grant every wish.
Bite-Sized Delight From the Episode:
• A Role that Continues to Evolve - The role of a chief experience officer is ever-evolving and critical to the success of a company.
• Make the Donor Experience Memorable - Discover how a clean water charity is revolutionizing the donor experience.
• A Bank that Gives Money Away - Find out about a bank who decided to give clients exactly what they asked for!
Start the Conversation:
How much are poor customer experiences impacting our bottom line?
Are You Looking for Things We Referenced?
Charity: Water
Ally Banksgiving: When a Simple Call to Your Bank Turns Into a Big Surprise
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
