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Title: Keep Your Customers
Author: Ali Cudby
Narrator: Kim S. Monti
Format: mp3
Length: 5 hrs and 50 mins
Release date: 07-08-20
Ratings: 3 out of 5 stars, 2 ratings
Genres: Customer Service
Publisher's Summary:
Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs five to 25 times more for companies to acquire a new customer versus retaining an existing one. That means a company’s process to keep their customers is tied directly to their revenue and profitability.
