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Title: Turnaround Time
Author: Oscar Munoz, Brian DeSplinter - contributor
Narrator: Oscar Munoz, Christopher Salazar
Format: mp3
Length: 9 hrs and 7 mins
Release date: 05-02-23
Ratings: 4.5 out of 5 stars, 33 ratings
Genres: Business
Publisher's Summary:
United Airlines, the iconic brand that invented the “Friendly Skies” and built modern aviation, found itself amid rough turbulence and was anything but united in 2015. With its reputation in freefall, operations and profits cratering, customer and employee trust fraying—and competitors pushing into coveted routes—United needed a new captain to turn things around, fast.
