Oscar Munoz is the former Chairman and CEO of United Airlines. In this episode of Cockpit Counsel, we unpack Oscar's fascinating career, and the journey that led him to United Airlines. Oscar opens up about the challenges he faced upon joining the company, how he successfully pulled off the airline comeback strategy of all time, and gives a sneak peek into his dynamic partnership with the GC at United.
Key takeaways
Timestamps
01:50: Pre-Flight Rituals
04:10: Oscar’s Career Path and Unexpected Turns
07:36: Entering the Airline Industry
10:40: The Path to CEO of United Airlines
19:24: Building a Platform for Turnaround
21:10: Navigating the Public Attention on Airline Turnaround
22:33: The Fascinating Aspects of the Airline Business
24:49: The Importance of Calling 911 for Heart Conditions
26:38: The Dramatic Rescue and Recovery from a Heart Attack
32:14: The Positive Impact of Understanding Clients
52:30: Building Unanimity and Intentional Culture
57:02: Leadership Tips
58:10: Equity Heart Transplant Project https://theequityinhearttransplantproject.org/
