Host Martha Lewis sat down with Abby Whitaker, OKC Account Manager at BMS CAT, to explore the power of teamwork and proactive planning in disaster restoration. “At BMS, if you have one of us, you get all of us,” Abby emphasized, recalling her hands-on experience—“I even picked up a couple of bricks myself and tossed them in the dumpster.”
Abby’s top piece of advice for facility managers like Valor? Embrace mock run-throughs. Drawing on her softball background, she urged organizations to “practice for a disaster the way you practice for a game.” She envisions scenario drills—simulating a 3 a.m. water main break in a hotel—to teach employees critical steps like locating shutoff valves.
By empowering teams to act confidently when chaos strikes, Abby explained, businesses can minimize damage and restore operations more smoothly. Tune in to this episode of Inside Restoration & Recovery for practical tips on reducing panic and ensuring your facility is always ready for the unexpected.
