How does the recent increase of minimum wages seen in states recently impact a retailers need for technology? If a retailer is decreasing headcount and increasing the use of technology, are there trade-offs? And does the consumer care if a retailer is more heavily reliant on technology in-store? Tune into this episode to find out how Ross Forman, Managing Director in the Workplace Operations & Strategy Group at BDO USA thinks increased wages will play out across the industry.
