What's covered:
00:43: Introduction to KnowBe4
02:15: KnowBe4's Cloud Strategy
03:37: Challenge of 58% YoY Growth in ECS, Lambda Usage
04:54: Need to support AI workloads
06:10: KnowBe4 uses a central SRE team
07:22: Use cases for an autonomous platform
08:54: Why go autonomous?
10:33: Facing fears of autonomous operations
11:39: Mitigating fears with small scale prod use case
13:03: Rolling out individual capabilities
14:10: Results: 50%+ cost savings, 90K days of latency saved
15:03: Achieved ROI from Sedai in 5 months
15:23: Example gains in resource usage
16:56: What's next: feedback loops with developers
17:40: Recommendation to teams on going autonomous - "Just Do It"
18:52: Q&A: KnowBe4's scale ($4.6B company value, 34K customers, >3B emails sent)
20:28: Q&A: How has SRE role changed with Sedai's AI?
21:11:Impact of Automation on Customer Experience
22:04.10: Success with Automation Implementation
