There is one secret key to achieving excellent customer engagement.
🗝️Employee engagement 🗝️
If you aren’t actively working to take care of your people and keep them engaged, your customers will not engage and you won’t have the revenue necessary to stay afloat.
Ashik Ahmed, CEO, CTO and Co-Founder of Deputy, reminds us that above all else, businesses are people-powered machines.
And while mission, vision, values and OKRs are essential, at the end of the day, they are all tactics and frameworks to serve your people better.
Ashik shares three cardinal mistakes that businesses make when trying to build culture and engagement:
Conformity
Copying other organizations
Making decisions to people-please
Instead, a healthy and thriving workplace is built on:
Humility
Authenticity
Appreciation for those helping you
Want to learn more about building a workplace that will elevate your business to success and provide personal growth and satisfaction to your employees?
Tune in by following the link below 🎧
