Dr. Christopher Phelps joins Katie and Curtis in a value-packed episode surrounding case acceptance and the interpersonal and emotional aspects that increase it.
We chatted about:
- How empathy and sympathy are some of your best tools for case acceptance
- How patients make their decisions based on what you teach them and how they perceive you
- Dealing with patients' pre-established judgments and how to refocus their mindset to prioritize oral health
- Knowing which options to give, how many to offer, and how to guide them to the best decision
Reach Dr. Phelps through his website (drphelpshelps.com) or via email (Chris@drphelpshelps.com).
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.