In the ever-evolving world of talent development, staying ahead of the curve is crucial. Dr. Keith Keating, Chief Learning and Talent Officer for Archwell Holdings, an Associate Academic Director at the University of Pennsylvania, and author of The Trusted learning Adviser, shares his insights and wisdom in a recent podcast episode with Jack Gottlieb on the L&D Transformation podcast. Dr. Keating provides valuable advice for learning and development (L&D) professionals looking to thrive in the current landscape. Let's explore the key takeaways from this enlightening conversation.
Dr. Keating begins by emphasizing his passion for L&D, highlighting that learning has the power to transform and change lives. He believes that once individuals learn how to learn, they become unstoppable. This belief underpins his commitment to preparing today's workforce for a future that promises to be extremely disruptive. Instead of passively observing these changes, L&D professionals can play a proactive role in shaping the future of work.
The conversation between Dr. Keating and Jack touches upon a crucial transformation occurring in the field of L&D – the shift from being mere order takers to becoming trusted learning advisers. Dr. Keating explains that the future of work doesn't just happen; it can be actively created. This transition presents an exciting opportunity for L&D professionals to advocate for learners and their development, ensuring that they're well-prepared for the disruptions ahead.
The role of L&D within organizations is undergoing a profound transformation. Executives are increasingly questioning the necessity of L&D, particularly with the introduction of tools like AI that enable businesses to create adequate learning solutions, if not outstanding ones. In this context, L&D professionals must prove their value and worth more than ever before. The key expectation from executives, both inside and outside L&D, is for L&D to demonstrate its value and align with what's essential for the business and stakeholders.
Dr. Keating advises L&D professionals not to focus solely on trying to secure a seat at someone else's table but to build their own table. This means taking initiative, demonstrating a point of view, and adding value to the conversation. He suggests creating a skills advisory board comprising key stakeholders and even inviting competitors to the table, emphasizing a shared goal. To be effective, research from reputable sources should inform the discussion, ensuring that L&D professionals facilitate meaningful conversations that respect stakeholders' time.
Dr. Keating stresses the importance of developing a skill set that includes "futures literacy," the ability to imagine and plan for multiple possible, plausible, probable, and preferable futures. He also advocates for a mindset shift, embodying the role of a trusted learning adviser, someone who is a strategic consultative business partner rather than just a learning provider. By understanding the broader picture and showing how solutions fit into the context of long-term success, L&D professionals can prove their value and drive positive outcomes.
Dr. Keating emphasizes that building these skills and mindsets takes time, and success starts with small wins. He recommends referring to his book, "The Trusted Learning Adviser," which serves as a practical guide with actionable advice that can be applied immediately. The book is available on Amazon or through thetrustedlearningadviser.com.
In conclusion, the conversation between Dr. Keith Keating and Jack Gottlieb offers valuable insights for L&D professionals striving to become trusted learning advisers in an ever-changing landscape. By focusing on future literacy, developing the mindset of a strategic consultative business partner, and pursuing small wins, L&D professionals can shape the future of work and prove their value within their organizations.
