Reduce Driver Turnover to 25%.
It’s a bit wild, extremely important, and our main goal at
Nussbaum. And that makes it our Wildly Important Goal (WIG). Each departmental
team at Nussbaum has its own tasks to complete to make it happen.
Listen in as Jeni Wettstein and Michaela Mogged explain the accounting team’s actions and Brian Cannon gets serious (except for a few a lot of jokes) about the Load Planners goals.
We say farewell to Jeni as she leaves Nussbaum and prepares for
married life. She’s passing the baton off to Michaela to lead the Accounting
team. They talk money – the frustrations of incorrect driver settlements and
how they’re working proactively to ensure correct settlements. Did you know you
can review your settlement for errors before your pay hits the bank?
Of course, there are jokes – it’s a conversation with Brian!
But, he gets serious and tackles tough questions about what happens in
operations. Like why you may wait too long for your next load and how they’re
working on mitigating home time misses. Sit behind the keyboard of a load
planner and see how they produce the routes to get you the miles.
“Hey Brian, what’s your WIG?”
“Did you know that on I-39 a wig truck tipped over? They
don’t even know what happened! But authorities are still combing the area.”
“If I can get a guy home for 45 hours or 50 hours and still
make the next load, that’s what we want to do.”
“I always tell the drivers, ‘You’re the one that keeps the
lights on in here. You pay the bills and put food on our table.”
“You have to have patience because it’s a waiting game for
us and we can’t always plan ahead. A lot of times, planning ahead will cause a
lot of extra work [with variables happening in the mean time].”
