After more than three decades in international banking, she has learned that real leadership isn’t defined by team size, but by the ability to build trust, listen deeply, and move people toward shared outcomes. Now Country Manager of ING Taipei, Sophia brings a long-term perspective shaped by consistency, intellectual honesty, and care.
In this conversation, Sophia reflects on how Taiwan’s economic evolution, sustainability in finance, and personal energy management intersect in her leadership approach. From navigating high-stakes negotiations with empathy to viewing capital as a tool for long-term impact, she shares why credibility is built slowly. At its core, this episode is a reminder that leadership isn’t about knowing everything but about connecting, listening, and building that trust that moves people to a shared goal.
【Her Story】
Why leadership is about influence, even in a one-person function
Transitioning from individual contributor to impact-driven leader
How Taiwan moved up the global value chain — and what that means for finance today
The role of empathy, listening, and energy management in long-term leadership
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