Whenever you see their name light up in your phone you cringe a little bit. Your heart beats a little faster every time you get an email notification from them. It’s always SOMETHING with that one client or customer. In this week’s episode, Rachel and Avram talk about one of their worst clients, the red flags, how they contributed to making it worse, and the deal breakers they discovered from that experience. Hopefully, you’ll learn from their mistakes and even gain the courage to fire your most cringeworthy client or customer.
Show Notes: https://babiesandbiz.com/21
[01:58] Common red flags of a problem client
[05:50] How we made a bad client, worse
[10:45] The simple question asked that shifted the entire energy around the situation
[15:26] The crazy thing that happened within 24 hours of firing the client
[17:58] 6 actionable lessons learned from the worst client ever
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