In this interview, you’ll learn about how you can improve your listening skills so you get to the core of an issue. Barry Coziahr is an entrepreneur who wants to share how listening and training are so important to building a company. One of my favorite stories is when he shares how his employee struggled with new software and what he did to overcome the problem.
Highlights from the interview:
- What Barry’s first businesses were as a kid and young adult.
- He talks about how he survived school while being such a bad student.
- Creating a foundation of support when you are struggling.
- Why he focused on sales.
- Using his communication skills to keep moving things forward.
- Why anxiousness isn’t a bad feeling.
- What the voice inside his head was thinking when he felt anxious.
- Why he didn’t fit in with other kids.
- Learning how to study and how it helped him.
- Getting to the bottom of what people need by asking great questions.
- How to get comfortable when feeling uncomfortable.
- The importance of being persistent.
- Reviewing work and training others to improve.
- Finding gaps in our processes.
- What traits he looks in others when he hires an employee.
- How to encourage people to speak up.
- How he created SOPs that helped the whole company.
- Helping someone when they take on a new role.
- When an employee struggles, it’s often due to communication issues.
- Why explaining the purpose of a process is so important.
- Using the 80/20 rule to make better decisions.
- What can we do to outsource the tasks that someone else can do better than us.
You can learn more about Barry Coziahr over at Freetime Solutions. You can also connect with him on LinkedIn.
And as always, if you have any questions or want to submit a guest for the podcast that you think would be amazing, just reach out to me on the Dig to Fly website, and I’ll do my best to get them on. If you enjoy the interview, please take 30 seconds to rate the Dig to Fly podcast on your favorite platform. Thanks!
