Brian Harding, Author, keynote speaker, and founder of Service Industry Success.
Join us as we discuss the challenges and triumphs of professionals in these fields. In our latest episode, we talked about the fascinating journey of our host, who went from being a crane operator in the steel industry to becoming a process improvement expert. We explored topics such as lean thinking, kaizen processes, and 5S. We also delved into their transition into plumbing and the valuable lessons they learned as a general manager of a branch with over 60 employees. Get ready for inspiring stories, expert insights, and practical strategies as we uncover the secrets to success in these unsexy industries.
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