In this episode of The Landscape Hero, Darren breaks down why your first impression can’t be outsourced. When the phone rings, it’s not just a call—it’s your first sales opportunity. Darren explains why business owners should be the ones answering, not an answering service, and why delegating that role too early can cost you clients. Learn why your voice, knowledge, and passion for your company are your best sales tools—and why the last thing you should give up is the call that starts it all.
