In this episode, Steve Larosiliere interviews BJ Chandler from Millhaven Homes. Millhaven Homes is a custom home builder that takes a comprehensive approach to home building, managing everything from start to finish. They offer development, plan design, interior design, landscape architecture, construction, furniture, and landscape installation services. The company evolved to address gaps in the custom home market, aiming to enhance the customer experience. They prioritize storytelling and creating a strong connection with clients, emphasizing the reasons behind the home-building process. Millhaven Homes also fosters a positive company culture and builds robust relationships with clients and team members.
Takeaways:
- Millhaven Homes offers a comprehensive approach to custom home building, managing every aspect of the project from start to finish.
- The company prioritizes creating a positive customer experience and has evolved to address gaps in the custom home market.
- Storytelling and fostering a connection with clients are central to their approach.
- They value a strong company culture and focus on building meaningful relationships with both clients and team members.
Chapters:
- 00:00 Introduction and Overview of Millhaven Homes
- 03:11 Changing the Narrative in Custom Home Building
- 09:28 The Importance of Reputation and Marketing
- 12:12 The Power of Storytelling in Home Building
- 24:02 Creating a Positive Company Culture
- 25:26 Protecting Team Members' Work-Life Balance
- 29:00 Ensuring Accurate Budgeting and Cost Management
- 32:12 Marketing the Importance of Accurate Budgeting
- 35:20 Online Presence and Expansion into Other States
Join the Woodpreneur Network and Community at Woodpreneur.com or Woodpreneurnetwork.com
Connect with BJ Chandler at:
https://www.instagram.com/millhavenhomes/
https://millhavenhomes.com
