In this episode of the Woodpreneur Podcast, host Jennifer Alger interviews Matthew Arnold from KJP Select Hardwoods. They discuss Matthew's journey in the lumber industry, the evolution of e-commerce in woodworking, and the challenges of shipping and regulations.
Matthew shares insights on customer education, custom orders, and trends in the woodworking industry, including the shift away from live edge designs. The conversation also touches on the importance of marketing strategies and the unique stories that shape their business.
Top 5 Takeaways
Chapters
00:00 Introduction to KJP Hardwoods
02:46 Matthew's Journey in the Lumber Industry
05:29 The Challenges of Urban Lumber
08:20 Processing and Custom Orders at KJP Hardwoods
11:11 Customer Experience and Custom Table Orders
14:01 Expansion During COVID-19
16:39 Navigating Business Growth and Challenges
19:15 Challenges in Sourcing Lumber
21:04 Shifts in Design Trends
24:03 Business Milestones and Growth
25:42 Educating Customers on Wood Buying
30:22 Navigating Cross-Border Regulations
33:03 Marketing Strategies for E-commerce
The Woodpreneur Podcast brings stories of woodworkers, makers, and entrepreneurs turning their passion for wood into successful businesses - from inspiration to education to actionable advice. Hosted by Steve Larosiliere and Jennifer Alger
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