Episode Summary
In this episode, we explore how artificial intelligence is moving from background technology to a force shaping real-world outcomes and accountability. We look at landmark legal settlements involving AI chatbots and teen harm, the rapid rise of AI self-diagnosis in UK healthcare, Bosch’s large-scale investment in AI for manufacturing efficiency, and Amazon’s controversial experiment with agentic AI shopping. Together, these stories reveal a turning point: AI is no longer just about innovation, but about trust, responsibility, and control as it becomes embedded in everyday systems.
What You’ll Learn in This Episode
- Why AI-related harm is now entering courtrooms—and what that means for tech companies
- How and why people are turning to AI instead of doctors for health advice
- How industrial AI is being used quietly to reduce waste, downtime, and inefficiency
- What agentic AI is, and why it’s causing friction in e-commerce
- The growing tension between speed, automation, and accountability in AI systems
Key Quotes from the Episode
- “AI has moved from being experimental to being consequential and the law is starting to notice.”
- “For many people, AI isn’t replacing doctors; it’s filling the gap when access breaks down.”
- “In factories, AI isn’t flashy it’s infrastructure, quietly keeping systems running.”
- “Agentic AI raises a hard question: who’s responsible when software takes action on your behalf?”
- “As AI scales, trust becomes the real bottleneck not data or computing power.”
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Connect with Us:
- Host: Manish Balakrishnan
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