If you have clients and want to improve their experience, this is the show for you.
Use these questions to help build a better process that helps get specific results.
I know that it isn't easy to have the same outcome with humans.
The human system is unpredictable.
That is why communication and relationship building helps you connect and deliver.
Interview your clients with these questions, or add your own. Ask, and you shall improve.
Links
The Strong Coach
Questions:
- How do you define success in regards to your health and fitness?
- What keeps you up at night? Why do you worry about it in regards to your health and fitness?
- Can you walk me through your decision to work with me, starting with the moment you decided to look for a coach?
- What happened on the day that you started looking for a trainer/coach?
- What aspects of my service did you evaluate and compare to others?
- What factors cause you to question whether my services are needed or not?
- How did you hear about our services?
- What other services and programs have you done in the past?
- Why are you committed to doing this now?
- Describe to me, in your own words, your current condition?
- Where do you want to be?
- Be honest - What do you think is stopping you from having the health/life of your dreams?(The more specific you are here, the quicker we’ll get you clarity and make progress)
