What does your resume say about you? And more importantly, what can’t it say?
Christy Klinger, Chief Operating Officer at Members 1st Federal Credit Union, joins Grit & Gravitas cohosts Anne Deeter Gallaher and Anne Carnathan to explore why human connection still matters in hiring and building a thriving workplace culture.
At Members 1st, AI has no role in the hiring process. It’s a deliberate choice rooted in the belief that resumes reveal experience, but conversations uncover curiosity, collaboration, empathy, and the qualities that make someone a great culture fit. Christy explains why the credit union takes a people-first approach to hiring while embracing AI in many other areas to strengthen relationships with its members.
From the importance of servant leadership to the value of lifelong learning, Christy offers business vitamins for employers and job seekers alike, including practical advice for showcasing the soft skills, personal passions, and collaborative experiences that can set you apart.
