👉 If you downloaded the front office checklists…this is the other half! 6 back office checklists Alex used to keep everything running smoothly Download them now HERE!
Every successful dentist eventually realizes the same thing:
You can't do it alone.
The dentists who consistently grow their practices aren't just better clinicians. They surround themselves with people who solve problems, take ownership, and help carry the vision of the practice forward.
In this episode of Just a Couple of Dentists, we sit down yet again with Dr. Spencer Greer to discuss the most important counterpart a practice owner can have: their right-hand person.
We dive into office managers, treatment coordinators, leadership, delegation, treatment acceptance, and why some employees become indispensable while others never seem to take ownership.
Why every successful dentist needs a right-hand person
What separates great office managers from average ones
The interview question Spencer uses to identify future leaders
Why some employees solve problems while others just report them
Fear vs. laziness when it comes to team performance
How to empower your team to make decisions
What Alex would do differently when hiring today
Why patients buy from people they trust
Persuasion vs. manipulation in dentistry
Whether you're building a startup, managing a growing practice, or trying to get more out of your current team, this conversation is packed with practical takeaways you can implement immediately.
Sponsors
Darkhorse Tech
Technology problems don't care how busy your schedule is.
Darkhorse Tech helps dental practices simplify IT, strengthen cybersecurity, and keep their technology running smoothly so you can focus on patients instead of troubleshooting computers.
Special Offer: First month of service FREE.
🌐 https://www.darkhorsetech.com
nadapayments
Still paying more than you should for credit card processing?
Nadpayments helps dental practices lower processing costs with transparent pricing and a dental-specific approach to merchant services.
Special Offer: $25/month plus 1.5% + $0.25 per debit transaction. No hidden fees.
