Summary
In this conversation, Keith Lee Johnson explores the complexities of tipping culture, discussing its historical context, the blurred lines between voluntary and mandatory tipping, and the expectations placed on service workers. He delves into societal norms, gender roles in the workplace, and the evolution of these concepts over time. The discussion also touches on the science of atoms and the power of repetition in shaping perceptions of truth, culminating in a reflection on privacy concerns in the digital age and the implications for service expectations.
Takeaways
Tipping has a rich history dating back to the 17th century.
The idea that TIP stands for To Ensure Promptitude is a myth.
Tipping is often expected in service culture, blurring the lines of obligation.
Service quality should dictate the amount of tip given.
