Description

Pop the tab on something cold and settle in — it's time for another round of Drinks After Work!

This time, we're talking all about:

• The trust recession — why trust is broken everywhere (workplace, brands, insurance, you name it)
• How layoffs during record profits have destroyed employee trust
• Why loyalty means nothing anymore (on both sides of the counter)
• The connection between technology, AI, and the erosion of human trust
• Why relationships at work matter more than ever
• How to rebuild trust one small interaction at a time

In this episode, Shannon and Deborah dive into the trust recession that's eroding the workplace, customer relationships, and pretty much every institution we used to rely on. When CEOs are pulling in 12 figures while laying off thousands, when insurance companies want to put trackers on your car but still raise your rates, when layoffs happen during record profits — trust breaks. And once it breaks at work, it bleeds into everything else. But it's not all doom and gloom. They share how to rebuild trust incrementally, from speaking up for people in their absence to bringing an extra donut to the coworker next to you.

So sip, swig, or chug — and get ready to:

• Recognize the signs that your company's "we're a family" talk is BS
• Stop expecting loyalty from organizations that don't give it back
• Take the first step in building real workplace relationships
• Speak up for people when they're not in the room
• Shop your insurance every few years (loyalty doesn't pay)
• Trust first until you can't — but know when you can't

Because it wouldn't be Drinks After Work without the drinks, here are the FAB:

Shannon: Lemon Drop — Classic lemon drop, hold the sugar on the rim.
Deborah: Trust Issues — Vodka, watermelon juice, lime juice, and a little agave syrup.

Find all our drink recipes and more at our website.

 

Resources:

• Forbes: "The Trust Recession: Why Trust and Customer Experiences Are Failing"

 
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Hosts: Shannon Tipton & Deborah Harris
 
Podcast produced by: Obsidian Productions