In this episode of The Value Factory Podcast, host Andrew Ballard sits down with Huba Rostonics, Principal at OneAccord, to unpack why strong strategies fail without disciplined execution—especially in service-driven businesses like managed service providers (MSPs). Drawing on more than two decades in the technology channel, Huba explains the shift from founder-led to management-led organizations, the real meaning of customer success, and why most growth initiatives collapse at the execution layer, not the planning stage.
The conversation dives deep into Oasis, OneAccord’s proprietary business operating system, and how it creates alignment between vision, strategy, metrics, and accountability. From vertical specialization and customer retention to leadership coaching and sales execution, this episode is a practical guide for business owners who need to perform today while transforming for what’s next.
