Description

Ever feel like you're spinning your wheels, trying everything to boost sales but nothing seems to work? 

In this episode, retail expert Cathy Donovan Wagner shares a guaranteed solution that transformed one desperate retailer's sales by $30,000 in just one week. From mindset shifts to actionable strategies, Cathy will guide you, step-by-step, on how to provide exceptional customer service and turn your top customers into loyal, raving fans.

If you're ready to overcome your fears, embrace your CEO mindset, and deliver personalized, high-impact service that sets your store apart - hit play now!

• Why your mindset might be blocking your sales success and how to fix it.
• The five steps to leverage your top customers for a significant sales boost.
• The secret to delivering exceptional customer service that no competitor can match.

Key Moments

• [02:33] The step-by-step guide to engaging your top 100 customers.
• [06:31] Overcoming mindset challenges and embracing your role as CEO.
• [10:12] How one retailer made $30,000 in a week with this strategy.

Resources & Links

• Sample customer call script and actionable checklist

• Is slow traffic impacting your sales, check out this blog post for a great tip!
• Ready to coach up? If you’re already at 6 figures and ready to scale up to 7 figures, watch our free class: 3 Steps to Maximize Profit & Reduce Overwhelm. If you’re newer and not there just yet, watch: How to Increase Your Sales So You Can Consistently Pay Yourself & Your Staff. Together, we'll help you build the profitable, sustainable business you've always dreamed of – one that lets you sleep better at night knowing your retail dreams are becoming reality.
• Follow us on social media for more updates! Facebook / Instagram 
• Join the community with ambitious store owners in our Richer Retailer Facebook Group

Have questions? Reach out via email!

Listener Action Steps

1. Never miss a moment, subscribe to Richer Retailer on your favorite podcast platform!
2. Loved this episode? Leave us a 5-star review to help more retailers find us!
3. Join the community with ambitious store owners in our Richer Retailer Facebook Group

Connect With Us

• Explore all we have to offer, check out our website today!

Remember, you have the power to create a retail business that not only thrives but also makes a lasting impact, one intentional step at a time. You've got this!