Description

Dr. Anushka Gaglani & Dr. Abhishek Nagaraj of Aero Dental Group exposes the uncomfortable truth about what's really breaking dental groups from the inside — and it starts the moment you make your first hire.

Two dentists who grew from a single struggling $200K practice to a multi-location group share what they've learned the hard way: the new associate entitlement crisis is real, it's wrecking your cash flow, and most DSOs are too afraid to say it out loud.

Key Revelations:
Hiring Mistakes That Cost You Years

• Most are walking into interviews asking about bonuses and guarantees before ever discussing how to get better clinically
• Want to make $300K? You need to produce close to $900K–$1M — a number most new grads have never heard and aren't prepared for
• Sign-on bonuses aren't gifts — if you don't perform, the group finds a way to get it back. Every time.
• DSOs competing for D4 students with perks are creating a false sense of leverage before they've treated a single real patient

💡 " The "Ask Ken" Question:
"Why do DSOs still run out of cash even when revenue is going up?"

Ken's answer: Growth is a cash killer before it's a cash creator. The moment you scale — more payroll, more supplies, more overhead — your working capital cycle goes negative before it recovers. Protect the cash first, celebrate the revenue later. Cash isn't just king. It's the whole kingdom.

Top 3 Episodes of The Dental Truth Project. Listen Now!

(E.21) Why Your DSO Exit Strategy Is Probably Worthless: Vince Dilley, Platinum Dental Services
(E.23) AI Is Killing Patient Loyalty in Dentistry: JW Oliver - SupportDDS
(E.12) Niche Down or Burn Out: Why Top Dentists Do Less and Earn More: Alex Sharp - Shared Practices Group

Got a burning question about dental finance?
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Ask Ken Form: https://resources.accrudent.com/ask-ken-form-the-dental-truth-project